1. Data Controller
Heco-Parts Oy
Email: info@hecover.com
Phone: +358 45 346 2224
Website: www.hecover.com
2. Contact person responsible for registry matters
Heco-Parts Oy's customer service is responsible for data protection matters.
Email: info@hecover.com
Phone: +358 45 346 2224
3. Purpose of processing personal data
Heco-Parts Oy processes personal data for the following purposes:
- Customer relationship management and maintenance
- Order and delivery processing
- Customer service and communication
- Marketing communications and information (only with consent)
- Website and service development
4. Personal data processed
The following information may be processed in the register:
- Name, email, phone number and address
- Company name and business ID
- Order and payment information
- Communication and contacts
- Technical information related to the use of the website (e.g. IP address, browser type, usage time, cookies)
5. Data retention period
Personal data will only be retained for as long as is necessary to fulfil the purposes set out in this statement or as required by law.
Marketing-related data will be retained until the data subject withdraws their consent.
6. Sources of information
The information is obtained from:
- From the registered person themselves (e.g. via the contact form)
- In connection with customer relations and orders
- Using cookies and analytics tools
7. Disclosure and transfer of information
Information will not be disclosed to third parties without consent, except:
- when necessary for order processing (e.g. logistics partners)
- by law or official request
Data will not be transferred outside the EU or EEA without an adequate level of data protection.
8. Cookies and tracking
Our website uses cookies to improve your experience and to develop the site.
You can choose to block cookies in your browser settings, but this may affect the functionality of the site.
9. Rights of the data subject
The data subject has the right to:
- Gain access to their own data
- Request correction or deletion of data
- Object to or restrict the processing of your data
- Withdraw consent to marketing
- Make a complaint to the Data Protection Ombudsman
Requests and questions can be sent to info@hecover.com .
10. Information security
Heco-Parts Oy carefully protects personal data using technical and administrative means.
The data is processed only by those persons who have the right and obligation to do so in accordance with their job duties.